Focused on Solutions, Not Problems

Who We Are

Solution Focused Consultants offers an uncommon, solution focused approach to business consulting, executive coaching, and organizational development. All services are specifically tailored to meet an organization’s needs.

Business Consulting

Business Consulting

Organizational Development

Organizational Development

Executive Coaching

Executive Coaching

Our Approach

Since our first consulting engagement more than thirty years ago, we have worked on developing an active, practical, creative, and solution focused approach to resolving an organization’s concerns in an expedient fashion. This approach has demonstrated itself to be effective in developing and implementing solutions across a wide variety of organizations.

Types of Companies and Industries We’ve Worked With:

Healthcare

Healthcare

Including hospitals, nursing homes, home healthcare, and outpatient offices of dentists, physicians, chiropractors, and massage/physical therapists.

Behavioral Health

Behavioral Health

Including inpatient and residential facilities, employee assistance programs, and outpatient offices of psychologists, psychiatrists, social workers, and licensed professional counselors.

Professional Services

Professional Services

Including attorneys, accountants, architects, photographers, marketing and advertising firms, communication firms, and business consultants.

Financial Services

Financial Services

Including wealth managers/financial planners, insurance brokers and real estate professionals.

Manufacturing and Heavy Industry

Manufacturing and Heavy Industry

Including fabricators, manufacturing reps, construction, and product distribution.

Retail and Food Service

Retail and Food Service

Including casual dining restaurants, retail shops, “mom and pop” stores, and internet retailers.

Our Services

Available services include, but are not limited to:

Organizational Development

Strategic Planning

Quality Improvement

Increasing Productivity

Succession Planning

Sales Leadership

Team Building

Enhancing Efficiency

Executive Coaching

Managing & Faciliating Change

Conflict Management

Mediation & Arbitration

What Sets Us Apart

This style of business consulting can be differentiated from other approaches in two primary ways.

Pragmatic Effectiveness

  • The consultation is viewed as a brief process, aimed at initiating and maintaining significant individual and organizational changes.
  • Every consultation plan is individually developed and structured to address that specific organization’s needs and concerns, thus never rigid or “cookie cutter” in its approach.
  • Formal standardized testing and assessment measures are rarely utilized, never on a routine basis, and only when necessary and specifically indicated. This saves the organization unnecessary cost.
  • The entire approach is solution focused, which allows for more quickly delivered results, rather than a much longer, and typically more unclear process-oriented approach.

Cost Effectiveness

  • There is no minimum engagement fee for the consulting services.
  • All services are billed on an hourly basis for the actual time spent.
  • There are no charges for brief phone consults, and both travel and preparation time are capped.
  • The hourly rate, of $160.00, is less than one half of the standard billable rate of many larger consulting firms.
  • The solution focused approach means faster results at a lower total cost to the organization.
  • This brief, individualized approach, means less waste of valuable staff time during the consulting process.

What Is A Solution Focused (SF) Approach?

The SF approach is a briefer and more cost effective approach, compared to more traditional, process-oriented consulting and coaching. The pragmatism, flexibility, and results of SF have been demonstrated around the world. Another hallmark of the SF approach, is that practitioners have worked to keep the approach open source, rather than restricting or licensing the intellectual property. The international SF community strives for, and values, openness, generosity, and appreciation.

Executive Coaching

In the area of Executive Coaching, many SF practitioners utilize the OSKAR model.

O

utcome – what outcome is wanted for the client, for the topic, and for the session?

S

cale – on a scale from 1 to 10, where 10 is the desired outcome, where are you now?

K

now-how – what is getting you that high on the 0 to 10 scale already? What other relevant know-how can be found in your organization?

A

ffirm & action – what are you doing right? What are some small next steps?

R

eview – what is better since the last coaching session? How did you do that?

Business Consulting

In the area of Business Consulting, there are two guiding models of the SF method:

The first, from Jackson and McKergow in a 2002 paper, is known as the six SIMPLE principles.

S

olutions – not problems

I

n between – not individual effort

M

ake use of what is there – not what isn’t

P

latform – what is the issue?

L

anguage – simply said

E

very case is different – beware ill-fitting theory

These same ideas are expressed in another SF model from Hjerth (in Klingenstierna, 2001). This is known as the PLUS model.

P

ossibilities – from the past, present and future

L

ook from the preferred future – what is wanted

U

utilize successes and resources – use what is already working

S

tepping the scales – what are next steps forward

Our Team

  • Mark A. Cook, Ph.D.

    Mark Cook graduated Phi Beta Kappa from Indiana University, with his Bachelor’s Degree. He also earned both a Master’s and a Doctorate degree from Washington University in St. Louis.

    Learn more about Mark

  • Jay Fedora, MBA

    Jay Fedora obtained his Bachelor’s degree from MIT and holds an MBA from Washington University in St. Louis. Jay has over 25 years of consulting experience specializing in strategic planning, process improvement and organization change management.

    Learn more about Jay

  • Michael L. Lyons, J.D.

    Mike Lyons is an experienced attorney who has litigated in both state and federal court, including practice before the Supreme Court. Over the past 25 years he has specialized in alternative dispute resolution (ADR).

    Learn More about Mike

How can we help you?